Maintenance Co Ordinator – Basildon - £23,000
My client is a well-established and reputable Fire & Security service provider who covers London and the home counties.
Due to continuous growth they are now in search of a Fire & Security service desk administrator to join their expanding team.
Salary and Package:
• £20,000 - £23,000
• Mon-Fri 7:30 – 4:30 or 8:30 – 5:30
• 20 days plus bank holidays
Main duties :
• Providing clients with works progress via internal System, customer online portals, emails and telephone contact. Attending meetings (face to face/conference call) where necessary
• Processing of engineering/subcontractor paperwork and completing KPI spreadsheets
• Raising purchase orders for materials and subcontractor works
• Providing quotations following on from engineering visits
• First point of contact for client enquiries by email or telephone
• Prioritising and logging callouts on internal system
• Responsible for a team of engineers, subcontractors and sites
• Scheduling planned and reactive maintenance, callouts and remedial jobs
• Running and processing reports, providing reports and analysing data and reporting findings and solutions to challenges to the Management Team
• Updating and producing the Monthly report to present on a monthly basis to the senior management team
• Processing of Engineer Holiday forms
• Creating callout rotas for engineering team
• Take instruction from Operations teams as required
• To investigate and resolve customer problems in a timely manner
Please Contact
Alex Bartley
Rgb Network
Office: 020 7932 2800
Email: abartley@rgb.co.uk