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Job Details

Maintenance Co Ordinator – Basildon - £23,000

 

My client is a well-established and reputable Fire & Security service provider who covers London and the home counties.

Due to continuous growth they are now in search of a Fire & Security service desk administrator to join their expanding team.

 

Salary and Package:

 

•             £20,000 - £23,000

•             Mon-Fri 7:30 – 4:30 or 8:30 – 5:30

•             20 days plus bank holidays

 

Main duties :

•             Providing clients with works progress via internal System, customer online portals, emails and telephone contact. Attending meetings (face to face/conference call) where necessary

•             Processing of engineering/subcontractor paperwork and completing KPI spreadsheets

•             Raising purchase orders for materials and subcontractor works

•             Providing quotations following on from engineering visits

•             First point of contact for client enquiries by email or telephone

•             Prioritising and logging callouts on internal system

•             Responsible for a team of engineers, subcontractors and sites

•             Scheduling planned and reactive maintenance, callouts and remedial jobs

•             Running and processing reports, providing reports and analysing data and reporting findings and solutions to challenges to the Management Team

•             Updating and producing the Monthly report to present on a monthly basis to the senior management team

•             Processing of Engineer Holiday forms

•             Creating callout rotas for engineering team

•             Take instruction from Operations teams as required

•             To investigate and resolve customer problems in a timely manner

 

Please Contact

Alex Bartley

Rgb Network

Office: 020 7932 2800

Email: abartley@rgb.co.uk