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Job Details

I’m currently representing a Building Services company in Sevenoaks providing AC, Gas and M&E services to a range of commercial clients.

They are now seeking a Helpdesk Administrator to join their team.

The Company

• Established since 2001
• Building Services Company
• Cover AC, Gas, M&E
• Full Service, Maintenance & Breakdown
• Clients include: Excel Centre, Harrods Apartments & Skanska.
• 15 Engineers as a business.

• Deal professionally with customer and supplier queries
• Co –coordinator Call-outs & maintenance bookings
• Monitor and replay promptly to the emails
• Attend weekly/monthly client meetings with contracts manager and supervisor then issuing the meeting minuets.
• Completing the monthly reports with the manager.
• Monthly invoicing
• Close down the PMS schedule with our team supervisor.
• Handyman Co-ordination – PO’s Job sheets, Invoicing materials invoicing and keeping the monthly spread sheet updated.  
• Ensure that all reports are filed and scanned to the project folders and engineer’s pigeon holes ready for site distribution.
• Filing & Admin
• Scan and file all documents to the project folders
• Type reports and quotations
• Update the PMS with engineer’s report sheet, pictures and job notes.
• Use of google translate may apply due to engineer’s background   
• Update client with the job outcome
• Periodic site logbook inspections.
• Site logbook distribution & control.
• Purchasing
• Assisting with managing delivery notes
• Provide Purchase Orders to field engineers

• Monday to Friday, 8.30am – 5pm
• £24,00.00  (negotiable)
• 21 days holiday plus 8 days bank holiday
• Company pension
• Training and development