Helpdesk Administrator

  • Building Services
  • 06/07/2021
  • 03/08/2021
  • 21000
  • 22000
  • GBP
  • Annually
  • Permanent
  • Chelmsford

Job Details


  • Based in Chelmsford, Essex
  • HVAC & Electrical Specialist Company
  • Established for over 20 years
  • Work is London & Essex
  • Work predominantly within high end restaurant and retail chains.
  • Carry out Installation, Service, Maintenance & Breakdown.

This role is for a full-time position within our PPM Operations Team. The successful candidate will be based at our Chelmsford office.

Monday – Friday – 8am – 5pm

As part of this role your main duties and responsibilities will include:

  • Communicate effectively and in a timely manner with customers and sub-contractors; ensuring all queries are responded to effectively
  • Work with the team ensuring service engineer scheduling, programming and booking in of work is priority, ensuring all appointments adhere to diary deadlines
  • Extracting, updating and inserting information into our in-house IT System – Job Logic & Client Portals  
  • Distribution of documentation as per client’s requirements
  • Engineer’s timesheet control and clearing which is to be done on a daily basis, including electronic expenses
  • Supplier/Sub-contractor – placing orders, checking purchase invoices to authorise payment, process sub-contractor reports
  • Client / internal invoicing
  • Checking and follow up action on out of hours calls on a daily basis.
  • ·         Daily/weekly and monthly Preparation of invoices for accounts
  • Return of incorrect/damaged goods to suppliers
  • Arrange and co-ordinate weekend working
  • Complete any other associated task requested by the management
  • Additional ad-hoc duties
  • £22,000
  • 20 Days Holiday & 8 Bank Holidays
  • Pension
PLEASE CONTACT SEAN HITCHMAN ON 020 7932 2800 / shitchman @ rgb .co. uk 

Apply Now