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Job Details

Job Title: Assistant Service Manager
Reports to: Regional Manager /Director
Based at: Hyde Park Barracks


  • £35,000 - £37,500
  • 20 Days Holiday + 8 Bank Holidays
  • Pension
  • Phone
  • Laptop

This position would be suitable for an M&E supervisor – who is looking to take a step up in their career to become a Service Manager.

The Assistant Services Manager will be responsible for providing on-site technical expertise in order to allow the site operational team to deliver a high quality service to Clients and Consumers.

  • You will be looking after Hyde Park Barracks – which isn’t a large site.
  • On average – there is about 10 – 30 reactive jobs a day.
  • To direct and manage the operational team and assist them with their day to day business needs including ordering and scheduling etc.
  • Have an understanding of the contracts and obligations
  • Ensure that the PPM’s are kept carried out timely and that the workload is prioritized to meet contractual obligations
  • Ensure plans are developed, improved and reported against for all statutory obligations associated with the plant and equipment
  • Provide monthly reports to demonstrate contract compliance against maintenance targets
  • Monitor and ensure all Health and Safety compliance for all site based activities including reporting against key performance
  • Assist in the organisation of training and staff developments
  • Carry out ad hoc technical report writing and investigations
  • Maintain all documentation and records to the highest standard
  • Project a professional image at all times to external and internal customers, this is to include clear channels of communication
  • Other tasks as directed by Line Management
  • Operate at all times in accordance with Best Practice with regard to Equal Opportunities, recognise and value Diversity in the Workplace and demonstrate respect for others
  • Place the highest importance upon Health and Safety policies and procedures
  • Other duties as required
  • Previous experience in this field (essential)
  • Relevant industry qualifications (desirable)
  • Demonstrable ability to motivate and manage a diverse team
  • An excellent understanding of maintenance practices associated heating and power systems/boiler plant on a commercial/industrial level
  • A friendly, happy demeanour with a positive can-do attitude.
  • Excellent communication skills and great customer focus is essential.
  • Confident with Microsoft office package – Microsoft Word & Excel required.
  • A family run Building Services Company who are made up of 4 divisions, these are Building Maintenance, Projects, Cleaning Services & Window Cleaning.
  • Based in High Wycombe.
  • Turnover last year was circa £25million.
  • They employ around 420 engineers as a group with 170 of these being within maintenance & projects.
  • Major clients include: MOD, Barclays Bank, RBS, CBRE, BT, Multiple Hospitals, Morris & Spottiswood.
  • A company who are passionate about ethics & attitude.