Helpdesk Administrator Enfield

  • Building Services
  • 11/06/2020
  • 09/07/2020
  • 23000
  • 25000
  • GBP
  • Annually
  • Permanent
  • London

Job Details

Helpdesk Administrator  Enfield 23/25k

Hours of Work                 08.00 – 17.00  Mon Fri

Salary    Starting on £23 - £25k depending on experience and qualification


My Client  are a Small HVAC Engineering company  looking for an experienced Service Desk Administrator/ General administrator  to join their team in Enfield.  

The successful candidate must have previous experience in a role of scheduling works with engineers, subcontractors and clients alike.  With the system change, you will be trained in the current processes as well as the new.   You will need to be able to manage your own workload and prioritise tasks in a fast-paced environment where every day is different.

Career progression is highly encouraged and future opportunities of applying for team leader and management positions will be available to those who show the desire and commitment to take the next step and responsibilities.


Job Description

•         First point of contact for client enquiries by email or telephone

•         Prioritising and logging callouts on internal system (full training will be provided)

•         Responsible for a team of engineers, subcontractors and sites

•         Processing of engineering/subcontractor paperwork and completing KPI spreadsheets

•         Raising purchase orders for materials and subcontractor works

•         Processing of supplier/subcontractor invoices on our internal systems

•         Providing quotations following on from engineering visits



Background and Experience Essential

•         Previous experience of working as a Service Desk / Helpdesk Administrator/Co-Ordinator

•         Experience with the use of IT systems e.g. Word processing, spreadsheets, PowerPoint

Other Information


•             Working Hours Monday – Friday, 8am – 5pm  

•             20 days holiday plus bank holidays

•             3-month probationary period

•             Welcoming environment and friendly team

•             Progression and training available

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