Service Desk Administrator–South Croydon–£26,000

Job Details

Service Desk Administrator – South Croydon – £26,000

I am currently representing a well-established specialist fire and security company based in South Croydon. Due to growth they are now looking for a Service Desk Administrator to join the current team.

Salary package:


  • £24,000 - £26,000
  • Mon to Fri 8am - 5pm
  • 20 days holiday + bank holidays
Main Duties:


  • Processing call-out information from clients in a timely manner
  • Liaising with engineers/sub-contractors with regard to call-outs and sending out job information
  • Accurate input of call-out/job information onto database system
  • Update engineer/sub-contractor diary
  • Updating clients via e-mail/phone
  • Obtaining quotations/ordering/ensuring deliver to site of materials
  • Raising/requesting purchase orders
  • General administration duties to include: filing/post/typing
  • Reasonable management requests

Person Specification:

  • Be polite and well mannered.
  • Possess excellent interpersonal and communication skills.
  • Have the ability to multi-task.
  • You must possess strong organisation skills, common sense, initiative and the ability to work independently and prioritise your work.
  • To promote good relationships with all other company members.
  • Establish and maintain excellent relations with contractors & suppliers.
  • Establish and maintain excellent customer relationships at all times.

  • Possess experience in an operational service office.
IT Systems
  • IT literate: Office, Word, Excel, Good communication & organisational skills

Please contact:
Alex Bartley
RGB Network
Office: 020 7932 2800
Email: abartley@ rgb. co. uk

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