Maintenance Coordinator – Basildon - £23,000

Job Details

Maintenance Coordinator – Basildon - £23,000

My client is a well-established and reputable Fire & Security service provider who covers London and the home counties.

Due to continuous growth they are now in search of a Fire & Security service desk administrator to join their expanding team.

Salary and Package:

  • £20,000 - £23,000
  • Mon-Fri 7:30 – 4:30 or 8:30 – 5:30
  • 20 days plus bank holidays

Main duties :
  • Providing clients with works progress via internal System, customer online portals, emails and telephone contact. Attending meetings (face to face/conference call) where necessary
  • Processing of engineering/subcontractor paperwork and completing KPI spreadsheets
  • Raising purchase orders for materials and subcontractor works
  • Providing quotations following on from engineering visits
  • First point of contact for client enquiries by email or telephone
  • Prioritising and logging callouts on internal system
  • Responsible for a team of engineers, subcontractors and sites
  • Scheduling planned and reactive maintenance, callouts and remedial jobs
  • Running and processing reports, providing reports and analysing data and reporting findings and solutions to challenges to the Management Team
  • Updating and producing the Monthly report to present on a monthly basis to the senior management team
  • Processing of Engineer Holiday forms
  • Creating callout rotas for engineering team
  • Take instruction from Operations teams as required
  • To investigate and resolve customer problems in a timely manner

Please Contact
Zan Saeed
Rgb Network
Office: 020 7932 2800
Email: Zsaeed @Rgb.Co.Uk

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