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Job Details


I Am Currently Representing A Fire And Security Family Sized Business Who Provide Solutions To A Range Of Commercial, Critical, Retail And Blue Chip Clients.

They Are Now Seeking An Administrator / Help Desk Coordinator To Work Within The Fire & Security Services Department In There Epping Office.


Your Duties Will Be:

  • Assigning Reactive Jobs And Planned Maintenance Work To Engineers And Sub-Contractors
  • Scheduling Monthly Planned Maintenance Work
  • Allocating And Booking Remedial Work
  • Raising Purchase Orders For Suppliers And Sub-Contractors
  • Ordering Parts, Materials And Stock
  • Maintaining Office Stock And Ordering Supplies
  • Checking And Authorising Invoices
  • Accumulating Costs And Raising Quotations For Remedial Work
  • Following Up On Quotations
  • Reporting On Engineers Findings
  • Producing Kpi's And Reporting At Management Meetings
  • Being Responsible For All Helpdesk Telephone/Email Queries

  • Effective Written, Verbal And Listening Communication Skills
  • Experience Dealing With High Call Volumes
  • Good Team Player
  • Worked Within The Fire & Security Industry
  • Client Facing And Presentable
  • Able To Multi Task

The Package:
  • £20,000 - £28,000
  • 20 Days Holiday & Bank Holidays 

Please Contact

Zan Saeed
Rgb Network 
Office: 020 7932 2800
Email: Zsaeed @Rgb.Co.Uk