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Job Details

Fire & Security Scheduler – Aylesbury - £28,000

 
We are representing a fire specialist company who are seeking a fire & security scheduler.
 

SALARY & PACKAGE

• £25,000 - £28,000
• 20 days holiday + 8 Bank Holidays
• Progression
• Parking On Site
• Annual Salary reviews

• 1st point of contact in regards to planning and completion of pre-planned maintenance & scheduled tasks.
• Ability to work in a focused manner with the ability to prioritise workload & requests
• The ability to work within a customer focused environment where brand image is very important
• Ensure engineer’s resource planner is up-to-date at all times ensuring accurate & correct information is detailed.
• First point of contact for technicians regarding scheduling queries
• Effectively plan works, ensuring KPI's and SLA's are met, escalating high risk items in line with guidance documents.
• Manage the delivery of Planned Preventative Maintenance in accordance within Concept schedules to contractual/legislative/statutory timescales
• To confidently manage the scheduling of all mechanical and electrical services and associated equipment.
• To schedule all reactive and planned works to appropriate resource, paying attention to location, expertise and response targets.
• To accurately record all job related information on the Concept system.
• To ensure that the engineer days are optimised to drive maximum productivity from the team.
• Escalate issues with specific jobs, clients or technicians promptly.
• Raising ad hoc tasks on concept when required
• Liaising with technicians via phone & email.
• Maintaining company gas analyser register and organising calibration when appropriate.
• Organising holiday/sickness cover for technicians
• Allocating technicians to cover call outs, based on their skills and location.
• Managing and issuing technicians out of hours call out rota.
• Organising out of hours overtime for technicians
• The job holder will be expected to organise their work and time efficiently, and to work supportively within a team.
• Submitting weekly accurate timesheets