Helpdesk Administrator

  • admin700
  • Building Services
  • 16/05/2022
  • 13/06/2022
  • 22000
  • 28000
  • GBP
  • Annually
  • Permanent
  • Aldgate East

Job Details

Helpdesk Administrator -Aldgate £22,000 to £28,000.00


My client is a national Building Services company who provide FM solutions to a range of commercial, critical, retail and blue chip clients.

They are now seeking a Helpdesk administrator to work within the building services department at the Aldgate Office, London. The client is happy to either take on a trainee Administrator or an administrator with experience of working in the M&E Industry



·         Deal professionally with customer and supplier queries

·         Co –coordinator Call-outs & maintenance bookings

·         Monitor and replay promptly to the emails

·         Attend weekly/monthly client meetings with contracts manager and supervisor then issuing the meeting minuets.

·         Completing the monthly reports with the manager.

·         Monthly invoicing

·         Close down the PMS schedule with our team supervisor.

·         Handyman Co-ordination – PO’s Job sheets, Invoicing materials invoicing and keeping the monthly spread sheet updated. 

·         Prepare quotation following Fire door inspection reports and send it to client

·         Prepare quotation following inspection reports done by manager/supervisor

·         Ensure that all reports are filed and scanned to the project folders and engineer’s pigeon holes ready for site distribution.

·         Filing & Admin

·         Scan and file all documents to the project folders

·         Type reports and quotations

·         Update the PMS with engineer’s report sheet, pictures and job notes.

·         Use of google translate may apply due to engineer’s background  

·         Update client with the job outcome

·         Periodic site logbook inspections.

·         Site logbook distribution & control.

·         Purchasing

·         Assisting with managing delivery notes

·         Provide Purchase Orders to field engineers


Salary and Package

Monday – Friday – 40 Hour working week

£2/28k depending on experience

20 days holiday plus 8 days bank holiday

Company pension

Training and development

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