Helpdesk Administrator


  • admin700
  • Building Services
  • 16/05/2022
  • 13/06/2022
  • 22000
  • 28000
  • GBP
  • Annually
  • Permanent
  • Aldgate East

Job Details

Helpdesk Administrator -Aldgate £22,000 to £28,000.00


 


My client is a national Building Services company who provide FM solutions to a range of commercial, critical, retail and blue chip clients.


They are now seeking a Helpdesk administrator to work within the building services department at the Aldgate Office, London. The client is happy to either take on a trainee Administrator or an administrator with experience of working in the M&E Industry


             


Duties:


·         Deal professionally with customer and supplier queries


·         Co –coordinator Call-outs & maintenance bookings


·         Monitor and replay promptly to the emails


·         Attend weekly/monthly client meetings with contracts manager and supervisor then issuing the meeting minuets.


·         Completing the monthly reports with the manager.


·         Monthly invoicing


·         Close down the PMS schedule with our team supervisor.


·         Handyman Co-ordination – PO’s Job sheets, Invoicing materials invoicing and keeping the monthly spread sheet updated. 


·         Prepare quotation following Fire door inspection reports and send it to client


·         Prepare quotation following inspection reports done by manager/supervisor


·         Ensure that all reports are filed and scanned to the project folders and engineer’s pigeon holes ready for site distribution.


·         Filing & Admin


·         Scan and file all documents to the project folders


·         Type reports and quotations


·         Update the PMS with engineer’s report sheet, pictures and job notes.


·         Use of google translate may apply due to engineer’s background  


·         Update client with the job outcome


·         Periodic site logbook inspections.


·         Site logbook distribution & control.


·         Purchasing


·         Assisting with managing delivery notes


·         Provide Purchase Orders to field engineers


 


Salary and Package


Monday – Friday – 40 Hour working week


£2/28k depending on experience


20 days holiday plus 8 days bank holiday


Company pension


Training and development



Apply Now