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Job Details

Helpdesk Administrator - £25,000 – Chessington

Salary & Package

• £20k - £25k
• Mon To Fri   8am - 5pm
• 28 Days Holiday (Inc. Bank Holidays) – Increases By 1 Day Per Year Of Service (After The First Years’ Service).

• Answering Phone Calls & Taking Messages
• Liaising With Service Engineers
• Logging Works
• Using Cash System
• Planning Engineers Weekly Duties
• Planning Engineers Routes
• Escalating Issues To Managers
• Updating Clients
• Ad Hoc Duties As Required.

• Be Polite And Well Mannered.
• Possess Excellent Interpersonal And Communication Skills.
• Have The Ability To Multi-Task.
• You Must Possess Strong Organisation Skills, Common Sense, Initiative And The Ability To Work Independently And Prioritise Your Work.
• Ability To Motivate The Engineering Team To Deliver The Standards Required And To Take Responsibility For The Completion Of Tasks.
• Be Articulate And Able To Converse On Different Levels With Different Types Of People.
• Have An Ability To “Fit In”, Be Flexible And Strive To Get Things Right The First Time.

• Possess Experience In An Operational Service Office.

• Business And / Or Administration Qualifications

• Be A Proficient User Of Microsoft Word, Excel And Outlook, And The Internet. Experience Of Construction Manager Or Similar Programmes.