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Job Details

There is a new opportunity for a Service Coordinator to join a company based in West London. You will mainly be supporting a busy engineering team and be working within the M&E Maintenance industry.

As a business they have been operating successfully in London and across the UK for over 30 years, they employ over 30 engineers and are continually growing at a steady rate.


The role:

• First point of contract for clients and engineers
• Liaising with engineers subcontractors for callouts ensuring that their contractual obligations are being met. Report monthly to Operations Management on any ongoing issues.
• Liaising with clients providing ETA’s and updates
• Follow progress of all calls/callouts through to closure
• Raising purchase orders and sending information to appropriate engineer
• Monitor completion of all servicing and statutory visits
• Typing quotations, post, memos, scanning, holiday forms etc.
• Management of staff training
• Chasing sub-contractor completion reports
• Closing-down completed callouts ready for invoicing
• Sub-contractor administration management, i.e. Certificates, renewal date/price increases  
• Submitting RAMS and permits for approval

• £27,000 - £30,000
• Mon to Fri, 8am – 5pm
• Overtime
• Laptop and mobile
• 20 days holiday plus bank holidays